Legal
Privacy Policy
How we handle personal information under UK data protection law.
1. Data controller
GEORGE TANNER (SHALFORD) LIMITED, Hill House, Shalford, Braintree, Essex, CM7 5HB, is the controller of personal data processed through this website and related enquiries.
Contact: info@georgetannerlimited.co.uk
2. What we collect
We may process:
- Name, email address and message content when you use our contact form
- Business contact details for trade enquiries
- Technical data such as IP address and browser type (via hosting or analytics, if enabled)
- Cookie data as described in our Cookie Policy
3. Why we use your data
- To respond to enquiries and provide quotes (legitimate interests / contract)
- To manage customer and supplier relationships (contract / legitimate interests)
- To meet legal and accounting obligations (legal obligation)
- To keep our website secure and improve performance (legitimate interests)
4. Sharing
We do not sell personal data. We may share data with service providers who help us operate email, hosting or IT systems, and with professional advisers or authorities where required by law.
5. Retention
Enquiry messages are kept only as long as needed to handle your request and any follow-up, typically up to 24 months unless a longer period is required for legal or accounting reasons.
6. Your rights
Under UK GDPR you may have rights to access, rectify, erase, restrict or object to certain processing, and to data portability. To exercise these rights, email us. You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Security
We take appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure.
8. Updates
We may update this policy from time to time. The latest version will always be published on this page.