Logistics
Delivery & Collection
How to receive your order — collection from Shalford or delivery by arrangement.
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01
Farm collection
Collect from Hill House, Shalford, Braintree, Essex, CM7 5HB. Book a slot in advance so we can prepare your order.
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02
Delivery by arrangement
Local and regional delivery may be available depending on order size and route. Ask when you enquire.
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03
Lead times
Seasonal produce and harvest schedules affect timing. We confirm realistic dates when we accept your order.
On receipt
- Check quantities against the delivery note or order confirmation
- Note any visible damage before signing where a note is provided
- Store perishable goods appropriately without delay
- Report issues within 24 hours — see our Returns & Refunds policy
Charges
Collection is typically free. Delivery charges, if any, are confirmed before your order is accepted and shown on the quotation or invoice.